Volunteer Agreement

This agreement describes the arrangement between you, as a volunteer at Hanwell Community Library, and Ealing Law Centre, which manages the Library for the benefit of the community. We are grateful to you for volunteering with us and will do the best we can to make your volunteer experience with us enjoyable and rewarding.

This agreement is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

Ealing Law Centre

We will…

  • Treat you fairly with all other Volunteers in accordance with our Equality & Diversity Policy
  • Introduce you to a named contact for support who will explain how the organisation works and your role in it and to provide any support you need.
  • Provide you with a Volunteer Induction Handbook and induction training on how to be an effective Volunteer before you start volunteering
  • Offer opportunities for regular meetings with a representative of the Library so that you can tell us if you are happy with how your volunteering is organised and get feedback from us.
  • Respect your skills, dignity and individual wishes and do our best to meet them
  • Consult with you and keep you informed of possible changes that may affect your volunteering
  • Ensure that we have Public Liability Insurance
  • Provide you with a safe environment to volunteer by carrying out relevant risk assessments
  • Offer you access to training opportunities linked to your volunteer development

The Volunteer

I agree to…

  • support Hanwell Community Library in fulfilling its objectives.
  • perform my volunteering role to the best of my ability.
  • follow Hanwell Community Library’s policies, procedures and standards as outlined in the Volunteer Induction Handbook, including Health & Safety, Confidentiality and Equality & Diversity in relation to its staff, volunteers and clients.
  • Undertake essential training required for the role of library volunteer
  • Agree to sign and bound by Ealing Council’s third party confidentiality agreements
  • maintain the confidential information of the Library and its users.
  • meet time commitments reliably except in exceptional circumstances, and to give reasonable notice so other arrangements can be made.
    disclose any criminal convictions.
  • a DBS check being carried out if the nature of my role as a volunteer makes this necessary.
  • To let the Volunteer Manager know if I wish to change the nature of my contribution
  • To let HCL know if I think it can improve the service it gives its users or the support that I receive
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